My secretary is having a fit about my billing records this week. Apparently I accidentally recorded an hour more than I was in the office last Friday. I write my time on a sheet of paper and hand it to my secretary at the end of the day for her to input into the system. We have an electronic system on the computer. I don't know how to use it. I try to be good about my billing but it's hard to be accurate all the time. You start thinking about other things when you sit down to do work, and before you know it, a tenth of an hour has passed and you really haven't gotten anything done. I take turns with which clients get charged for my weblog time. Usually I pick the ones who don't read the bills too carefully. There are two types of clients when it comes to bills. One type demands a detailed printout from us and labors over every line. I get phone calls, "why did it take your associate two hours to research that issue?" And if we don't report in enough detail that they know what we're doing, I get phonecalls about that. Then there are some clients that don't care, we send them one sheet of paper with a big number on it and they pay it. And obviously we know which is which. When there's time that doesn't look right, it may not be fair, but it gets a lot less scrutiny on our end when we know the client isn't reading. I once billed for a dream I had about a client. More like a nightmare.
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